Finance of America Home Improvement
Finance of America Home Improvement Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Finance of America Home Improvement has a 2.1 star rating from 7 reviews and overall consumer sentiment is negative, with 67% unfavorable feedback.
Positive Feedback
Some customers note the ability to upgrade their home and occasional fast service, and a few reviews praise product quality.
Negative Feedback / Risk Areas
- Frequent Finance of America Home Improvement reviews mention poor customer service and long turnaround time.
- Many customer complaints cite billing errors, unexplained charges, and problems with refunds and cancellations.
- Reports include shipping mistakes, inaccurate balances, and concerns about elder abuse and high price levels.
Key Takeaways for Future Customers
- Expect to verify bills and monitor subscriptions closely and contact support for refunds or payoff discrepancies.
- Be prepared for slow responses from customer service and confirm contracts, especially for home improvement loans and memberships.
- Request written agreements and copies of contracts before proceeding.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Finance of America Home Improvement has a 2.1 star rating from 7 reviews and overall consumer sentiment is negative, with 67% unfavorable feedback.
Positive Feedback
Some customers note the ability to upgrade their home and occasional fast service, and a few reviews praise product quality.
Negative Feedback / Risk Areas
- Frequent Finance of America Home Improvement reviews mention poor customer service and long turnaround time.
- Many customer complaints cite billing errors, unexplained charges, and problems with refunds and cancellations.
- Reports include shipping mistakes, inaccurate balances, and concerns about elder abuse and high price levels.
Key Takeaways for Future Customers
- Expect to verify bills and monitor subscriptions closely and contact support for refunds or payoff discrepancies.
- Be prepared for slow responses from customer service and confirm contracts, especially for home improvement loans and memberships.
- Request written agreements and copies of contracts before proceeding.
Media from reviews
Tired of being ignored?
San Diego, California
To get a copy of my mom's hero loan agreement it's been paid off.
Elderly abuse. I need a copy of the contract between you and my mother regarding hero loans.
They have been paid off already. I'm having issues with the solar company.
They say my mom signed a contract with them. I want a copy of this contract.
- Are cons elderly abuse
Preferred solution: Full refund
User's recommendation: Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey messed up my shipping address and I want to pick the machine up at a local UPS
Messed up my shipping label I need to contact them now and I mean right this second it's not fair that this happens every time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Van Wert, Ohio
We emailed. They could not help. Every person I call or email, say they cannot help. This is ridiculous. I get charged but google cannot figure out where the Google charges came from!
No good. Person was nice on email but no help, no phone number to contact or email someone else.
I sent a copy of my account and the charge by email to the person who requested it. No help.
Chula Vista, California
Need help with my hero machine
I can't sign in because I have a new email and. password. Need to refill my machine due to new medications
Hickory, North Carolina
Nobody calls you back.
My subscription was cancelled. I must have called the 100 times and nobody has enough respect to call you back.
User's recommendation: Call people before you cancel their subscription.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy second order has been deducted from my account but I haven’t received my bottle yet
Haven't received my second bottle yet, but it was deducted from my account already! Still waiting to receive my second bottle.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI love the hero machine but I called customer service but it went to an insurance company which I didn't care for at all
What are you talking about???I didn't call that company what the hell...this stinks outlook and that's all I got to say about this whole crap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHero device not working
Our device has been consistently jamming and not auto dispensing. I have trouble shot it multiple times and I think we need to get a new machine.
415.866.4089
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRoof problem
Dear Hero / Renovate America
My name is Dalila Tututi, your company finance my roof back on 2015, with the resent storms my roof became liquid on many areas of the house causing damages to my selling; I don't know if I emailing to the right person; I call to many numbers with out respond Im desperate to get answer to my needs; hope you can help me; I know that my roof has warranty.; look forward to hear from you
Best Regards
Dalila Tututi
(626) 290-****
User's recommendation: I recommend this services for a faster approach of your needs
The machine will not send out one of my pills every time!
I would like a replace machine one that works when its time for the pills to come out. It will not send it out even tho there are pills in it, I have tried to pull it out and put it back but still nothing so there is something wrong with it. Please send me a return label so I can sent it back.
Thank you.
Preferred solution: Full refund
Riverside, California
What's my balance
I go on line to dta choose assessment contract and the balance is dated 9-2-2022. Have any payments been made and what is the current balance? Granted it states an estimated balance
Find out my hero balance
Found out I owe more than my Initial loan amount ridiculous and a rip off
Raised my taxes house payment and its horrible
- Nobe
- Balance never goes down
- Expensive
Preferred solution: Price reduction
Find out my hero balance
No one has contacted me and it's outrageous
Found out I owe more now and have been paying this dam loan for years horrible and stressful for a senior
- Rip off
Preferred solution: Price reduction
User's recommendation: Do not recommend
Construction and Repair Expert Talks
All the Truth About Manufactured Homes - Interview with L. A. ‘Tony’ Kovach (Part 1)
What is a manufactured home? How much does it cost? Is it better than a conventional house? Tony Kovach is one of the key experts in the Manufactured Homes Industry with over 25 years of experience in the business. In this first video interview, he explains the basics that you should know about manufactured houses.
Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.
Doylestown, Pennsylvania
Stolen phone
I would like for you to be able to send me a new phone I need a phone because I have a pacemaker in for emergency contact
Punta Gorda, Florida
Received another bracelet I did not order
I ordered a bracelet which I remand love. But 2 days later another bracelet was mailed to me.
Customer service directs you to the internet which I did leave a message but have not heard anything from them.
I will return the unordered bracelet if I dont hear anything within the next two days.
I would like to know why I have not received even a message or call from the Hero company.
I respect what they stand for and that is why I bought the bracelet. I hope this can be resolved soon.
Thank you
User's recommendation: Excellent quality
Lost phone need to be turned off.
I would like to speak to a representative about having government phone turned off. My phone has been missing for 5 days.
User's recommendation: Talk to a person
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