Finance of America Home Improvement
Reviews and Complaints
Cerritos, California
Open permit
The company that worked on my home left an open permit for my roof with the city of Compton. And now Omega Home Remodeling is out of business.
The City of Compton wants me to pay for a new contractor, which I cant afford. Also my picture window is leaking and letting in air. Im pairing money to a company thats no longer there. And Im left trying to fix their issues.
If these issues cant be resolved, then stop taking the payments out my mortgage. Then I can afford to fix these things myself.
- Be able to upgrade your home
- Not checking out the company being used
Preferred solution: Permit closed, window and wall fixed, and price reduction. The company even left a front door where it wouldn’t close. I paid out of pocket to get it fix.
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Verified ReviewerI need the bill when our windows were placed
All I got was a voice recording of what I needed to do. It was not helpful I needed really to speak to human, but that is all we get now is robots.
User's recommendation: Do not get the loan
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Verified ReviewerIt is difficult to try to get through to someone to do a pay off amount. Rates are super high and the stated agreements at the beginning of loanhave been modified without my knowledge. False claims
Noticed olían period extended beyond what was agreed on contract. Trying to get a hold to discuss this and non of the Hero program numbers work.
Just get rerouted to a pop or tal.con which is not useful in solving problems. It has been quite difficult to get anyone on the phone to respond to inquiries. Hero is now under another company umbrella and no one could answer any of my concerns.
I am ready to pay off my loan but I need to know why after 4 years of paying into it only 5000 has been paid off when in my state taxes they have always taken more than 3300. I have paid into it over double the amount and yet it doesnt reflect on my balance.
Preferred solution: Discuss what has been already paid and pay off amounts
User's recommendation: Do not get these loans. Save up money then do your project.
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Verified ReviewerDiscrepancy in payoff
I think there is an error in payoff
Numbers are high, payments started sooner in taxes than what I am credited with
- Easy
- Accuracy is not there
Preferred solution: Price reduction
User's recommendation: Ensure times and dates loans go into taxes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestions regarding my loan
im estate planning- and wanted to know how my loan wold be handled in the event I died unexpectedly. The administering company did get back to me and left a clear message.
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